Altair Technology is a U.S.-based company incorporated in Missouri, where they own and operate mining facilities and maintain physical inventory. This domestic presence provides accountability and enables fast shipping (2-4 business days to North America).
The company holds ISO 27001:2022 certification accredited by Securisea CB, covering information security across global sites, HR, physical security, cloud controls, and threat intelligence. They implement industry-standard protections including encryption, firewalls, access controls, TLS for sensitive transmissions, and breach notification procedures.
Altair offers a 14-day warranty on most items with full refund/return options, backed by technical support for troubleshooting. Product reviews on their site average 4.38/5 stars across 112+ reviews for products like the Bitaxe miner, with users praising responsive support, fast shipping, and product quality.