Bitcoin Well Review
Non-custodial Bitcoin on-ramp sending purchases directly to your wallet, never holding your coins.
Why We Recommend Bitcoin Well
Bitcoin Well stands out by eliminating the custody risk that has plagued centralized exchanges. When you buy bitcoin here, it goes straight to your personal wallet—the platform never holds your coins, which means you're protected from exchange hacks or bankruptcies. The 1.2% spread on verified accounts is competitive with other Canadian bitcoin services, and the transparent pricing across different account tiers makes it easy to understand what you're paying. Lightning Network integration for instant selling is a thoughtful feature that most mainstream platforms lack.
As a publicly traded Canadian company with nearly a decade of operating history and FINTRAC registration, Bitcoin Well offers meaningful regulatory oversight and corporate transparency. The familiar banking-style interface with Interac e-Transfer funding and bill payment features makes the transition to self-custody less intimidating than managing a pure wallet-to-wallet setup. Trustpilot reviews averaging around 4.0/5 generally praise the direct-to-wallet delivery and reliable recurring purchases, though some users report occasional delays with customer support.
Best For
Canadian bitcoiners who want the convenience of exchange-like features without the custody risk will find Bitcoin Well particularly valuable. The Interac e-Transfer integration, bill payment functionality, and nearly 200 ATMs across Canada create a comprehensive on-ramp ecosystem built around familiar Canadian banking rails. If you're setting up a hardware wallet and want to fund it regularly through DCA without trusting an exchange to hold your stack, this is designed exactly for that workflow.
U.S. customers can also access the online portal with ACH bank linking for non-custodial purchases, though without the Canadian-specific features like bill pay and vouchers. Privacy-conscious users may appreciate the Lite account option with reduced verification requirements, accepting a higher 3% spread in exchange for email-only signup on smaller transactions.
The Infinite OTC desk serves high-net-worth individuals, family offices, and businesses making transactions of $50,000 or more who want negotiated rates and white-glove service while maintaining the non-custodial model. Lightning Network users who receive bitcoin payments and need to convert to fiat will appreciate the instant sell functionality via Lightning payment address.
Services & Features
- Instant bank-to-wallet purchases
- Automated recurring buys (DCA)
- ~190 Canadian Bitcoin ATMs
- OTC desk for $50K+ transactions
- Bill payment with bitcoin
- Lightning Network selling
- Cash voucher purchases
- Interac e-Transfer funding
- ACH bank linking (US)
Considerations
Bitcoin-only with no altcoin support, so multi-asset users need additional platforms. ATM and cash voucher fees are significantly higher than online purchases, often in mid-single to low-double digit percentages. Self-custody means you're responsible for wallet setup and key management—not ideal for complete beginners unwilling to learn.
