Vida
Vida is the AI Agent Operating System for enterprises that want to quickly launch AI agents that call, text, email, chat, and manage business workflows.
Why We Recommend Vida
HIPAA compliant. SOC 2 Type II certified. Automatically manages telecom compliance including STIR/SHAKEN, TCR policies, carrier registration, A2P 10DLC verification, and opt-in/opt-out handling. Enterprise-grade reliability with 24/7 availability.
Best For
Businesses seeking AI phone agents that answer calls, texts, and messages instantly, 24/7. Ideal for enterprises, resellers, and white label customers who want to qualify leads, schedule appointments, handle support requests, manage intake forms, and triage communications without coding.
Services & Features
- Inbound phone receptionist (answer, qualify, schedule, route, follow up)
- Knowledge & FAQ handling with escalation
- Payment processing and reminders
- CRM hygiene (lead scoring, summarization, tagging, deduping)
- Call routing and workflow tasks
- Customer follow-up with consent management
- Omnichannel communications (voice, text, email, web chat)
- Integrations with calendars, CRMs, ticketing systems, webhooks, API
- Outbound calls and SMS
Considerations
Requires dedicated Vida number for text messaging. Can forward calls from existing numbers but texts only work through Vida number.
